Privacy Policy

Effective date: April 3, 2026

This Privacy Policy describes how GIGDATA LLC ("SiteDialect," "we," "us," or "our") collects, uses, and shares information when you use sitedialect.com and our translation services.

1. Information We Collect

We collect the following types of information:

• Account information: Your name, email address, and password when you create an account.
• Website URL: The domain name and URLs of pages you register for translation.
• Translated page content: We fetch and translate the HTML content of your web pages to provide the translation service.
• Usage data: Pages viewed, features used, and general interaction data collected via privacy-respecting analytics.
• Payment information: Billing details are collected and processed directly by Stripe. We do not store your full credit card number.

2. How We Use Your Information

• To provide, maintain, and improve our translation services.
• To cache translated content for faster delivery to your site visitors.
• To process payments and manage your subscription.
• To communicate with you about your account, service updates, and support requests.
• To improve translation quality and develop new features.

3. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing. Stripe's privacy policy governs how they handle your payment data.
• Cloudflare: Content delivery network (CDN) and DDoS protection. Cloudflare may process request metadata such as IP addresses.
• AI-Signed: Privacy-respecting analytics to understand how visitors use our site.

4. Cookies

We use session cookies to maintain your authentication state when you log in. These cookies are:

• HTTP-only and secure (not accessible via JavaScript).
• Set with the SameSite=Lax attribute to prevent cross-site request forgery.
• Expire after 7 days of inactivity.

We do not use third-party tracking cookies.

5. Data Retention

We retain your account information and translated content for as long as your account is active. Cached translations are retained to provide fast delivery. If you delete your account, we will remove your personal data and cached translations within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), secure session management, and access controls.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are located in the EU or California, you may have additional rights under GDPR or CCPA respectively.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
GIGDATA LLC
25422 Trabuco Rd STE 184
Lake Forest, CA 92630